TERMS &
CONDITIONS.

Agreement To These Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use the website or place an order through it.

Using The Website Responsibly

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not knowingly attempt to:

• Gain unauthorized access to website systems or accounts.
• Introduce malicious software or harmful code.
• Interfere with website functionality.
• Use automated methods to improperly collect website content or information.
• Submit false, misleading, or fraudulent information.
• Use the website for unlawful or unauthorized commercial purposes.

Product Information

We aim to present product descriptions, photographs, specifications, availability, and other information as accurately as reasonably possible.

However, colours and visual appearance may vary depending on your display, lighting, photography, or other factors.

Product information may also change from time to time without prior notice.

Placing An Order

When you place an order through the website, you are submitting a request to purchase the selected product or products.

An order is not necessarily considered finally accepted until it has been reviewed and confirmed by OZY Care Giver where such confirmation is required.

Pricing

Prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display pricing accurately. If an obvious pricing or listing error occurs, we may need to correct the information and, where appropriate, contact the affected customer before proceeding.

Unless expressly stated otherwise, prices may not include applicable delivery charges, taxes, duties, or other costs that may arise depending on the transaction and destination.

Payment

Where online payment is available, payment information may be processed through the payment method or third-party payment provider made available at checkout.

You are responsible for providing accurate billing and payment information and for using a payment method that you are authorized to use.

Payment transactions may be subject to the terms and privacy practices of the relevant payment provider.

Delivery

Delivery availability, estimated delivery times, shipping charges, and delivery methods may vary depending on the product, order, destination, and shipping service selected.

Any delivery timeframe provided should generally be understood as an estimate unless a specific guaranteed delivery commitment has been expressly confirmed.

Delays may occur because of circumstances outside our reasonable control, including carrier delays, weather, customs processes, public disruptions, or other unforeseen events.

Returns & Refunds

Returns, exchanges, replacements, and refunds are subject to the return policy applicable to the relevant product and order.

Before returning a product, customers should contact OZY Care Giver and follow the applicable return instructions.

Products may need to meet specified conditions for a return, exchange, replacement, or refund to be considered.

If the website does not currently provide a separate detailed return policy, please contact us before making a purchase if you need clarification about returns or refunds.

Custom Requirements

OZY Care Giver may receive enquiries for custom, bulk, wholesale, or private-label products. Such enquiries may require separate discussions concerning specifications, quantities, materials, branding, pricing, production requirements, timelines, and other commercial terms.

Information submitted through an enquiry form does not by itself create a binding production or supply agreement unless the relevant terms have been separately confirmed.

Customer Responsibilities

• Provide accurate product requirements.
• Provide correct branding and specification information.
• Confirm quantities and requirements before production where applicable.
• Ensure that submitted materials, artwork, logos, or specifications may lawfully be used.

Website Content

Unless otherwise indicated, content appearing on this website, including text, graphics, branding, logos, layouts, photographs, illustrations, and other materials, may be protected by intellectual-property rights.

You may view website content for personal or legitimate business purposes related to using the website, but you may not reproduce, redistribute, modify, sell, or commercially exploit protected content without appropriate authorization.

Customer-Supplied Material

If you provide logos, artwork, photographs, designs, specifications, or other materials for an enquiry or custom order, you remain responsible for ensuring that you have the necessary rights and permissions to provide and use those materials.

External Services

The website may contain links, integrations, payment options, social-media features, communication tools, shipping services, or other services operated by third parties.

Third-party services may operate under their own terms and privacy policies. OZY Care Giver does not control every aspect of services operated by independent third parties.

You should review the relevant third party's terms and privacy policy where appropriate.

Important Limitations

We aim to keep the website accurate, functional, and available, but we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or free from technical issues.

To the extent permitted by applicable law, OZY Care Giver will not be responsible for losses resulting from circumstances beyond our reasonable control or from unauthorized use of the website.

Nothing in these terms is intended to exclude or limit any responsibility that cannot legally be excluded or limited under applicable law.

Unforeseen Circumstances

OZY Care Giver may not be responsible for delays or failures caused by circumstances reasonably beyond our control.

Such circumstances may include natural events, severe weather, transportation disruption, communication or infrastructure failures, government actions, labour disruption, public emergencies, or other unforeseen events.

Your Privacy

Information collected through the website is handled according to our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected, used, stored, and shared.

READ OUR PRIVACY POLICY →

Updates

We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices, or applicable requirements.

Updated terms will be published on this page. Your continued use of the website after an update may constitute acceptance of the revised terms to the extent permitted by applicable law.

Applicable Law

These terms are intended to be interpreted and applied in accordance with the laws applicable to OZY Care Giver and the relevant transaction, subject to any mandatory rights or protections that apply to customers under applicable law.

Before publishing this section as a final legal statement, the business should confirm its applicable jurisdiction and any specific legal requirements with qualified legal counsel.

Questions About These Terms?

If you have questions about these Terms & Conditions, a product, an order, a custom requirement, or another website matter, please contact OZY Care Giver.